Your satisfaction is our priority. If you’re not completely happy with your purchase, here’s what you can do.

Returns

You may return unused and unopened products within 14 days of delivery.
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

Refunds

Refunds are processed within 5–7 business days of receiving the returned product.
Refunds are issued to the original payment method.

Non-Returnable Items

Used or opened perfumes.
Items not in their original packaging.

Shipping Cost

Domestic Shipping
Standard Shipping: [e.g., 2 Omani rials] for orders under 50 Omani rials.
Free Shipping: On orders above 50 Omani Rials.

Express Shipping
Express Delivery: [e.g., 4 Omani rials] – delivered in 1–2 business days

International Shipping
Charges vary by country. Exact shipping cost is calculated at checkout.

Shipping Areas

Domestic
All regions within Sultanate of Oman.

International

We ship to: [List of countries]
If your country is not listed, please contact us for assistance.